Our Mission and Values


PALS is dedicated to providing all the help you need—at home. Our values, like those of our sister companies Basin Home Health & Hospice and Basin Coordinated Healthcare are:





Who we are

Every day our staff strives to improve the lives of our clients. From a friendly and ready-to-help “Good morning,” and proactive and compassionate client care coordination, personalized client scheduling, and caregiver matching to continuing and specialized caregiver training, prompt and accurate billing, and 24/7 staff support. When the lights go off at the end of the work day, everyone at PALS wants to know that we made a positive difference in the lives of our clients and their families.

We are San Juan County’s Non-Medical In-Home Care Specialists.

Frequently Asked Questions

  • Many Long-Term Care Insurance plans provide coverage for PALS services, while some plans only cover facilities.
  • PALS services are not covered by Medicare, Medicaid, or most private health insurance plans.

All PALS employees undergo a comprehensive background check and DMV check.

  • PALS does not have a minimum number of hours per week that you are required to schedule.
  • PALS requires a minimum two-hour shift per visit within the Farmington area. Outside of the area, the minimum shift time may be higher.

PALS provides services in the San Juan County tri-city area including, Kirtland, Fruitland, Waterflow, Shiprock, North of La Plata, Cedar Hill, Navajo Dam, Blanco, and beyond.

PALS provides medication reminders but is not licensed to dispense medications or fill pill boxes.

Yes, PALS is locally owned and operated in San Juan County and has been providing care services since 2002.

Yes, PALS can provide temporary care to individuals recovering from a medical procedure, or to provide respite care for families needing to travel out of town for personal or professional reasons.

Yes, PALS works with all local Home Health Agencies and Hospice providers.